In the last five years since its birth in 2015, Wwaterworks Limited has been consistently operating in two main areas – water and the environment. As a leading company in water services and products, the Waterworks group has tackled various problems and environmental issues, providing solutions to water-related challenges across a range of industries. In these activities, we have been providing customers with solutions harnessing our products, technologies, and expertise in water treatment and filtration as well as maintenance services. Globalism and the rapid progress in digitalization in recent years have influenced not only economic and industrial development but also the shape of society itself, having created new issues in the global environment. In an ever more complex social environment, we will respond with agility and flexibility to changes in the issues to do with the water in our environment that has never been experienced before and issues that have no easy solutions. At the same time, we endeavor to create unique value that only the Waterworks group can create. Through these activities, we aim to contribute to achieving a sustainable society together with our customers. While innovations for solving countrywide issues are required, we will make a sustained effort to create value in society, as the creator of unique value to the solution of water and the environment that is set forth in our corporate vision. We aspire to create unprecedented new value positioning solving water resource issues, and progress in production technologies in the water industries as well as playing our part in waste reduction for environmental conservation as social issues that we should address, and identifying the essence of potential value we can create. To be an indispensable partner to our customers and an entity that is essential for society, each one of us as employees of Wwaterworks limited endeavors to maximize customer intimacy providing the highest quality of products and services.

We strive to view everything from the customer’s perspective and build a globally competitive business system as we endeavor to improve the value we add to society every single day. It is also important to notice that our company, Wwaterworks limited, adheres to a strong sense of ethics and compliance while maintaining principles of transparency in conducting our business and this serves as the backbone of our activities. Our quality of products and services arises from adherence to integrity and fairness. In that respect, we commit to our ultimate commitment to deliver safe, reliable, and fit-for-purpose services and products. We place great emphasis on providing safe, adequate, and ever-improving water quality available to individuals countrywide, and ensuring easy access to our goods and services at an affordable price for the betterment of citizens. Our professionalism, coupled with a strong personal touch, enhances the probability of success at every step. Our aim is to create long-lasting client-business relationships which will translate into long-term winning strategies and exponential growth for both parties. Lastly I would like to thank the Global Reporting Initiative and Uganda Manufacturers’ Association for giving us a chance to participate in this sustainability reporting program.

Walter Cuccu (15 March 2020)